Frequently asked questions
What is Bitcoin Cloud Mining?
The currency Bitcoing is a crypto currency and, unlike normal money, is generated and mined by computing power. Since the computing operations are very complex, certain computer hardware is required, which would be much too expensive for a private user and rather inefficient due to the electricity costs. NovaHash offers to relieve you of this task. Mine Bitcoins easily through our service and save on power costs, acquisition costs and setup time.
How can I get Bitcoins?
Like many other things, Bitcoins can be exchanged or purchased with real money. There are also numerous online services such as Coinbase, Blockchain, BitPay or Kraken that offer you this service. Alternatively, you can exchange your money for Bitcoins using ATM machines. These are increasingly appearing around the world, check your location for a Bitcoin ATM.
What is the maximum amount to purchase mining power?
At NovaHash you can buy Mining Power with a maximum value of 25.
What is the minimum amount to purchase mining power?
At NovaHash you can buy Mining Power with a minimum value of 0.001 BTC.
How secure is my data with NovaHash?
Both our mining facilities and our online platform are highly secure. We have an excellent DDoS protection, a highly classified SSL encryption for the transmission of your data and multiple encryption for the saving of your data on our databases. In addition, we offer you the possibility to protect your account by activating two-way authentication in the "Settings" section. You also can change your password quickly and easily by email at any time to have absolute certainty.
Are there any fees or setup costs?
After careful consideration, we have decided not to charge you any fees or setup costs. However, there are minimal fees when sending Bitcoins. This is not our responsibility and is part of the use of Bitcoins and its blockchain network.
Why do I have to wait for my Bitcoin transaction?
When sending Bitcoins, the authenticity of the payment must be checked. This requires processing power and can lead to delays in many simultaneous transactions worldwide. You should expect a waiting time of 45 minutes to a maximum of 10 hours before contacting us. This process cannot be influenced by us and is part of the Bitcoin functionality.
How can I get free mining power?
Currently we offer you a unique offer to receive 100 GH/s mining power at first registration. Furthermore, you can invite users without any restrictions, so you could constantly receive new mining power.